TERMS AND CONDITIONS
General Terms And Conditions
CONTENTS:
1. Course Bookings
2. Dive Trips Bookings
3. Other
Hello, and welcome to our Terms and Conditions of Use. This is important and affects your legal rights, so please read them and our other terms referenced in this document carefully
The following terms and conditions set out the basis on which all training, courses, dive bookings, merchandise and services sale are sold and/or made by B Diving & Watersports B.V. (trading as B Diving & Watersports, B Diving Curacao, Freedive Center Curacao Online), ("We", "Us", "Our", "The Company"), to and/or with the purchaser, ("You", "Your"), from our websites ("the Site"), Social media Services (Facebook), by telephone, Whatsapp, Email or in person at the dive centre.
These terms and conditions, together with our Privacy Policy and any order form or payment instructions comprise the whole agreement between You and Us in relation to each sale, for example, course or boat dive booking, we accept from you.
By making a booking via the site, over the telephone, using Whatsapp, email or in person you agree to be bound by these terms and conditions.
By making a booking you acknowledge that you have not relied on any statement, warranty or representation other than those which are made in these terms and conditions, our Privacy Policy, any order form or any payment instructions.
1. Course Bookings
1.1. All divers listed on a course booking will be included in the booking and the charges will be applied for all spaces booked.
1.2. A deposit or full payment will be charged at the time of the booking to confirm the booking.
1.3. Candidates using B Diving & Watersports equipment for any course are responsible for that equipment and will be charged for any loss or damage howsoever caused.
1.4. Candidates may not participate in diving activities without a satisfactorily completed medical statement and a statement of understanding and assumption of risk. Any delays caused to the course by failure to complete these administrative and medical requirements will be chargeable at the current missed session rate.
1.5. Any non-attendance of scheduled sessions will be charged at the current missed session rate.
1.6. If Customers fail to meet the performance requirements on any dive or knowledge development session, at the sole discretion of the instructor, B Diving & Watersports reserves the right to charge for repeating that dive or session, the rate for this will be based on the current missed session rate at that time and depend on the nature of the dive or session in question.
1.7. Neither B Diving & Watersports, its employees nor its contractors can be held responsible for damage to, or loss of, any personal equipment caused prior to, during or after any diving activities.
1.8. Course Cancellations made by you:
You are entitled to cancel your course at any point. All cancellations can be made by the following methods:
1) Texting (Whatsapp) the office on +5999 515 5730,
2) emailing information@bdivingcuracao.com or reservations@bdivingcuracao.com
Cancellation will take effect from the day this notice is received and receipt will be confirmed in writing via text message or email.
Cancellation charges as a percentage of the total course price depend on the number of days before the course on which notice of cancellation was received. The following cancellations charges will apply:
A) More than 4 days: $20 (administration fee)
B) Between 36 hours and 4 days: 25%
C) Less 36 hours 100%
with the exclusion of third party costs as i.e. 1) e-learning & 2) (international) banking and administration fees in case of prepayment.
1.9. Changes made by us:
It is unlikely that we will have to make any changes to your course arrangements. Occasionally, we may have to make changes (for example, due to weather conditions) and we reserve the right to do so at any time.
1.10. We also reserve the right to cancel your course arrangements. For example, if the minimum number of clients required for a particular course arrangement is not reached, we may have to cancel it. However, in that case the Dive Centre can reschedule your booked course to another planned course in the future if available.
1.11. IMPORTANT NOTE: Refunds or any compensation payments do not apply if we reschedule or cancel your course due to circumstances beyond our control (force majeure). We can reschedule or cancel your course in the following circumstances: fire, technical problems with transport, technical problems in general, beach closure, bad weather conditions and similar events beyond our control.
1.12. B Diving & Watersports reserves the right to charge an administration fee for any amendments, that are requested by the customer, to scheduled sessions on a booked course. This fee may be charged in addition to a missed session fee at the discretion of Dive Academy.
1.13. All courses must be commenced within 8 months of the booking unless by prior agreement with B Diving & Watersports. Courses not commenced within 8 months of booking will result in the loss of any fees paid.
1.14. Candidates agree to abide by the rules and decisions of B Diving & Watersports, its staff and subcontractors in all diver-training matters.
1.15. No refunds will be made after the course has started.
2. Dive Trips Bookings
2.1. All divers listed on a boat or shore dive booking will be included in the booking, and the charges will be applied for all spaces booked.
2.2. A deposit or full payment will be charged at the time of the booking to confirm the booking.
2.3. Once we depart the Dive Centre (B Diving & Watersports) for a dive, the dive will be considered to be taking place.
2.4. The Dive Centre (B Diving & Watersports) reserves the right to change dive sites or vessels without notice, due to weather, safety suitability or any other reason.
2.5. Dive Trip Cancellations made by you:
You are entitled to cancel your dive trip at any point. All cancellations can be made by the following methods:
1) Texting (Whatsapp) the office on +5999 515 5730,
2) emailing information@bdivingcuracao.com or reservations@bdivingcuracao.com
Cancellation will take effect from the day this notice is received and receipt will be confirmed in writing via text message or email.
Cancellation charges as a percentage of the total dive trip price depend on the number of days before the dive trip on which notice of cancellation was received. The following cancellations charges will apply:
A) More than 10 days: 10%
B) Between 4 and 10 days: 25%
C) Between 0 and 3 days: 100%
2.6. Changes made by us:
It is unlikely that we will have to make any changes to your dive trip arrangements. Occasionally, we may have to make changes (for example, a port or dive site change may be necessary) and we reserve the right to do so at any time.
2.7. We also reserve the right to cancel your dive trip arrangements. For example, if the minimum number of clients required for a particular dive trip arrangement is not reached, we may have to cancel it. We can reschedule or cancel your boat dive in the following circumstances: fire, technical problems with transport, technical problems in general, beach closure, bad weather conditions and similar events beyond our control.
However, in that case, B Diving & Watersports can offer a Shore Dive (if available) instead of a Boat dive or reschedule the dive trip to another available day.
2.8. IMPORTANT NOTE: Refunds or any compensation payments do not apply if we reschedule or cancel your dive trip due to circumstances beyond our control (force majeure). We can reschedule or cancel your dive trip in the following circumstances: fire, technical problems with transport, technical problems in general, beach closure, bad weather conditions and similar events beyond our control.
2.9. The centre reserves the right to refuse divers to dive if in the opinion of the Dive Centre the diver is not suitable for the chosen dive for any reason. In this case the diver will be liable for the full charge of the dive.
2.10. In all matters relating to the dive trip booking the B Diving & Watersports decision is final.
2.11 All divers agree to abide by the DB Diving & Watersports & PADI Diving Practices at all times, a copy of which is available on request, the centres decision on any diving matters is final.
2.12. Divers using B Diving & Watersports equipment for any scuba activities are responsible for that equipment and will be charged for any loss or damage howsoever caused.
3. Other
3.1. B Diving & Watersports accepts NO LIABILITY for loss or damage to personal property including diving equipment. Any equipment left on the boat or in the dive centre overnight or during transport is at the owner's risk.
3.2. We reserve the right to change these terms and conditions at any time.
